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Customer Scenarios

Since 8 years we are designing and implementing document management and archiving solutions. There is broad spectrum of project requirements, integrated business applications, data volume and user counts. This list of typical customer scenarios gives you an overview about our project and product experience.
The most common data and document management situations were selected, but if you do not find your specific scenario or you need more details about the functionality in the context of a business application of your IT environment, please contact us.

Optical Archiving of Laboratory Protocols and Documentation
During the development of new pharmaceutical products a lot of protocols and test documentation is produced. These documents and data have to be long-term archived for the lifetime of the product. In 1999 we designed together with Compaq Computer Corporation an FDA complaint optical archive for storing this kind of information. The Food and Drug Administration is the U.S. organization for controlling of food and drugs.
Based on a standard Windows computer, a directly attached optical jukebox, and an access security optimized user interface, we implemented a solution, moving the data from distributed magnetic file storage to optical medias to provide a guaranteed data safety.
This system archives day-by-day more than 2000 documents of different size, from kilobytes to gigabytes. The complete service and maintenance for this solution is outsourced to Compaq.

Data Safety for a Huge Amount of Documents
Large organizations use ERP systems, like SAP R/3, to manage the large number of documents, which they receive and produce every day. Legal requirements demand long-term archiving of these documents. In this case the customer is an outsourcing partner of a large chemistry company, who manages a lot of their SAP R/3 installations. In 2000 we have designed a distributed archiving solution for this service provider. For data safety reasons the documents are stored at geographically separated locations and are replicated for the handling of system crash scenarios.
The customer is archiving over 10.000 documents daily for more than 15 SAP R/3 systems. In the future, this solution will be extended by additional SAP R/3 systems without a lot of additional administration effort.

Integration of Third Party Products
Usually an archive solution has to be integrated into an existing IT environment with a lot of already installed systems and products. We have the experience to develop the needed adaptations to interface third party products and customer specific systems. For a manufacturing company, which uses SAP R/3 and a proprietary document post-processing system, we created software components for the communication between theses systems and the archiving solution.
This solution guarantees the synchronizations of archived documents and the printer output.

 
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